Reference

Terms That Cover Your 88df Account

These terms set out what you agree to when you open and use an account with 88df, including how deposits via bKash, Nagad, and Rocket are handled and what rules govern your activity.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessOne account per personTerms updated without prior notice
88df Terms That Cover Your 88df Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a concern about how a rule has been applied to your account, our support team can walk you through it. Queries about wallet-linked transactions — bKash, Nagad, or Rocket — can be raised directly through the same channel. We aim to respond to account and terms queries in the order they arrive, and complex cases may take longer to resolve.

Live Chat Reach the support desk through the live chat window in your account panel for real-time help on any terms or account question.
Email Support Send a detailed message to our support email for written confirmation of how a specific term applies to your account or transaction.
Account Help Centre The help centre inside your account covers common terms questions, wallet verification steps, and what to do if a rule dispute arises.
HOW WE HANDLE THIS

How 88df Applies These Terms Fairly

We apply our terms consistently across all accounts. When a rule is invoked — whether it involves a bKash deposit review, a Nagad withdrawal hold, or an account access restriction — we document the reason internally and keep that record tied to your account. You can request a written explanation by contacting support.

Account Security

Your account is protected by OTP verification on login and transaction confirmation. Any change to your registered wallet — bKash, Nagad, Rocket — triggers a manual review.

Data Retention

We keep account records, transaction logs, and identity documents for as long as required by our internal policy and any applicable obligations in the regions we operate.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise it with support in writing. We review each case against the version of the terms active at that time.

Requesting Changes

You cannot alter the terms unilaterally, but you can request account closure or data deletion by submitting a written request through our support email channel.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account rules, wallet use, and what happens when a dispute comes up.

Yes. Completing the account registration process means you have accepted these terms in full. They apply to every action taken on your account from that point forward.

Access depends on your local law and eligible regions. If local law restricts online gaming platforms in your area, these terms cannot override that — check your local rules before proceeding.

Contact support with your wallet transaction reference number. We cross-check against our payment records and resolve confirmed mismatches. Do not resend funds before contacting us.

Accounts linked to rule violations — including fraud, duplicate accounts, or automated tool use — may be restricted or closed. We document the reason internally; you can request an explanation via support.

The current version is always on this page with no separate notification required. Continuing to use your account after any change means you accept the updated terms.

Submit a written deletion request through our support email. We will confirm what data can be removed and what must be retained under our internal data retention policy before processing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.